Returns and Refunds

Return & Refund Policy of Prindia

If you are not happy with your purchase, we will accept a return of a unused product within 3 days for Standard items but customized products are non-returnable. Once we receive the returned item will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order). Our Return & Refund Policy was created by Return Refund Policy Template for

Please allow 1-2 weeks for your return to be processed.

Steps for return:

1. Send a photograph with latest photograph of the product with tags and labels intact to returns for Prindia (

2. Allow us 1 – 2 days to review the photograph

3. We’ll send a confirmation of return and your return shall be processed

4. Return pickup will be scheduled

5. We’ll process your refund within 24 – 48 hours of receiving your product 

Discounted items are not eligible for a return. will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.  Sports and speciality orders are not returnable. All goods will be inspected on return.

Shipping across West Bengal

Currently we are shipping across the state of West Bengal.

Best Quality

Our products go through a 7 step quality check process before they are delivered.

Best Offers

Limited time offers exclusively for your customization needs. No hassle - only customize.

Secure Payments

We offer a payment system partnered by PayU that is 100% secure and super fast.

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